/* 专属客服工作台(灰度隐藏页:不挂导航,白名单可见)。布局按 Claude Design 原型,token 全走站内皮肤变量 */
.dcs-wrap{max-width:1400px;margin:0 auto;padding:26px 20px 130px}
.dcs h1{font-family:var(--display);font-size:26px;font-weight:900;margin:0}
.dcs .seg{display:flex;align-items:center;gap:10px;margin:0 0 18px;flex-wrap:wrap}
.dcs .segbtn{border:1px solid var(--line);white-space:nowrap;border-radius:999px;padding:6px 14px;font-size:14px;font-weight:700;cursor:pointer;background:var(--surface);color:var(--text-dim);font-family:var(--cn)}
.dcs .segbtn.on{background:var(--v-signature);border-color:var(--v-signature);color:#fff}
.dcs .statgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:18px}
.dcs .stat{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:14px 16px;box-shadow:var(--shadow-sm)}
.dcs .stat .k{font-size:13px;color:var(--text-mute);white-space:nowrap}
.dcs .stat .v{font-size:26px;font-weight:800;font-style:italic;font-family:var(--hud,var(--mono))}
.dcs .stat .v.gold{color:var(--a-amber)}
.dcs .cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:16px}
.dcs .bcard{background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:18px;display:flex;flex-direction:column;gap:13px;box-shadow:var(--shadow-sm)}
.dcs .bcard.frozen{opacity:.72}
.dcs .av{border-radius:14px;background:var(--surface-2);display:flex;align-items:center;justify-content:center;font-weight:800;color:var(--v-signature);cursor:pointer;flex:none;overflow:hidden}
.dcs .av img{width:100%;height:100%;object-fit:cover;display:block}
.dcs .chip{font-size:12px;font-weight:700;white-space:nowrap;border-radius:999px;padding:2px 9px;display:inline-flex;align-items:center;gap:4px}
.dcs .chip.role{background:linear-gradient(135deg,var(--v-signature),var(--v-deep));color:#fff}
.dcs .chip.tip{background:color-mix(in oklab,var(--a-cyan) 14%,transparent);color:var(--a-cyan);border:1px solid color-mix(in oklab,var(--a-cyan) 25%,transparent)}
.dcs .chip.okc{background:color-mix(in oklab,var(--ok) 13%,transparent);color:var(--ok)}
.dcs .chip.warnc{background:color-mix(in oklab,var(--a-amber) 15%,transparent);color:var(--a-amber)}
.dcs .chip.skyc{background:color-mix(in oklab,var(--a-cyan) 13%,transparent);color:var(--a-cyan)}
.dcs .chip.badc{background:color-mix(in oklab,var(--a-coral) 14%,transparent);color:var(--a-coral)}
.dcs .chip.mut{background:var(--bg-2);color:var(--text-dim)}
.dcs .infogrid{display:grid;grid-template-columns:1fr 1fr;gap:8px;background:var(--bg-2);border-radius:12px;padding:12px 14px}
.dcs .infogrid .k{font-size:12px;color:var(--text-mute)}
.dcs .infogrid .v{font-size:14px;font-weight:700;margin-top:2px}
.dcs .infogrid .v.num{font-family:var(--mono)}
.dcs .pbtn{background:color-mix(in oklab,var(--v-signature) 13%,transparent);color:var(--v-signature);border:1px solid var(--line);border-radius:12px;padding:10px;font-weight:800;font-size:14px;cursor:pointer;font-family:var(--cn);margin-top:auto;transition:.15s}
.dcs .pbtn:hover{background:linear-gradient(135deg,var(--v-signature),var(--v-deep));color:#fff}
.dcs .ghost{background:transparent;color:var(--text);border:1px solid var(--line);border-radius:12px;padding:8px 14px;font-weight:600;font-size:14px;cursor:pointer;white-space:nowrap;font-family:var(--cn)}
.dcs .card{background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:18px;box-shadow:var(--shadow-sm)}
.dcs .banner{border-radius:14px;padding:12px 16px;font-size:14px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.dcs .banner.warn{background:color-mix(in oklab,var(--a-amber) 12%,transparent);border:1px solid color-mix(in oklab,var(--a-amber) 28%,transparent);color:var(--a-amber)}
.dcs .opgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:12px}
.dcs .opcard{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:16px;display:flex;flex-direction:column;gap:10px}
.dcs .opcard .ic{width:40px;height:40px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:22px}
.dcs .opcard.lock{opacity:.55}
.dcs .gobtn{background:linear-gradient(135deg,var(--v-signature),var(--v-deep));color:#fff;border:none;border-radius:11px;padding:9px;font-weight:700;font-size:14px;cursor:pointer;margin-top:auto;font-family:var(--cn)}
.dcs .authrow{display:flex;align-items:center;gap:12px;padding:13px 0;border-bottom:1px solid var(--line-soft)}
.dcs .authrow:last-child{border-bottom:none}
.dcs .logrow{display:flex;gap:10px;align-items:flex-start;padding:11px 0;border-bottom:1px solid var(--line-soft);font-size:14px}
.dcs .logrow:last-child{border-bottom:none}
.dcs .skel{background:linear-gradient(90deg,var(--surface-2),var(--bg-2),var(--surface-2));background-size:200% 100%;animation:dcsShimmer 1.4s infinite;border-radius:12px}
@keyframes dcsShimmer{0%{background-position:200% 0}100%{background-position:-200% 0}}
@keyframes dcsPop{0%{transform:scale(.4);opacity:0}70%{transform:scale(1.1)}100%{transform:scale(1);opacity:1}}
@keyframes dcsRise{from{transform:translateY(12px);opacity:0}to{transform:none;opacity:1}}
.dcs .empty{background:var(--surface);border:1px dashed var(--line);border-radius:20px;padding:64px 24px;text-align:center}
.dcs .empty .ico{width:76px;height:76px;border-radius:50%;background:color-mix(in oklab,var(--v-signature) 13%,transparent);display:flex;align-items:center;justify-content:center;font-size:34px;margin:0 auto 18px}
/* 弹窗 */
.dcs-ovl{position:fixed;inset:0;z-index:1000;background:color-mix(in oklab,var(--text) 8%,rgb(8 6 16/.72));backdrop-filter:blur(6px);display:flex;align-items:center;justify-content:center;padding:16px}
.dcs-modal{background:var(--surface);border:1px solid var(--line);border-radius:20px;width:min(620px,94vw);max-height:88vh;overflow:auto;box-shadow:var(--shadow);animation:dcsRise .25s ease;color:var(--text)}
.dcs-mhead{display:flex;align-items:center;gap:10px;padding:18px 20px;border-bottom:1px solid var(--line-soft);position:sticky;top:0;background:var(--surface);z-index:2}
.dcs-mbody{padding:20px}
.dcs .giftgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(104px,1fr));gap:10px}
.dcs .giftcell{background:var(--bg-2);border:1.5px solid var(--line-soft);border-radius:14px;padding:12px 8px;text-align:center;cursor:pointer;position:relative;transition:.12s}
.dcs .giftcell:hover,.dcs .pickrow:hover,.dcs .tiercell:hover{border-color:var(--v-signature);background:color-mix(in oklab,var(--v-signature) 10%,transparent)}
.dcs .pickrow{background:var(--bg-2);border:1.5px solid var(--line-soft);border-radius:14px;padding:12px 14px;display:flex;align-items:center;gap:12px;cursor:pointer}
.dcs .tiercell{background:var(--bg-2);border:1.5px solid var(--line-soft);border-radius:14px;padding:12px;cursor:pointer;text-align:center}
.dcs .stepbtn{width:42px;height:42px;border-radius:12px;background:var(--bg-2);border:1px solid var(--line);color:var(--text);font-size:20px;cursor:pointer}
.dcs .preset{border:1px solid var(--line);white-space:nowrap;border-radius:999px;padding:5px 14px;font-size:13.5px;font-weight:700;cursor:pointer;background:var(--surface);color:var(--text-dim);font-family:var(--cn)}
.dcs .preset.on{background:var(--v-signature);border-color:var(--v-signature);color:#fff}
.dcs .kv{display:flex;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid var(--line-soft);font-size:14px}
.dcs .mono{font-family:var(--mono)}
.dcs input[type=text],.dcs input[type=search],.dcs textarea{width:100%;background:var(--bg-2);border:1px solid var(--line);border-radius:12px;padding:10px 12px;color:var(--text);font-family:var(--cn);font-size:14px;box-sizing:border-box}
.dcs textarea{min-height:74px;resize:vertical}
@media(max-width:768px){.dcs .stackable{flex-direction:column!important;align-items:stretch!important}.dcs .infogrid{grid-template-columns:1fr 1fr}.dcs-wrap{padding-top:16px}}